Privacy Policy

Who We Are

Event Professionals Community (EPC) is a global community for event professionals, entrepreneurs, business owners, industry leaders and organisations.

Our website address is: https://www.eventprofessionalscommunity.com/

What Personal Data We Collect

We may collect personal information that you provide when you register for an EPC membership, submit a form, register for an event, purchase a service or training programme, contact us, or otherwise interact with our website.

This information may include:

• Full name
• Email address
• Phone number
• Organisation or company name
• Job title or professional information
• Country or region
• Membership information
• Event registration and booking information
• Payment and transaction information
• Messages and information submitted through our forms

Payment information may be processed securely through our selected payment providers. EPC does not need to store complete payment card details on its website when those details are processed by an authorised payment provider.

Comments

If visitors leave comments on the website, we may collect the data shown in the comments form, together with the visitor's IP address and browser user agent information to assist with spam detection and website security.

Media

If you upload images or other media to the website, you should avoid uploading files that contain embedded location data such as EXIF GPS information.

Visitors may be able to download and extract location data from publicly accessible images.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, maintain user sessions and understand how visitors use the website.

If you leave a comment on our site, you may opt in to saving your name, email address and website in cookies. These are provided for convenience so that you do not have to enter your details again when leaving another comment.

If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, cookies may be used to save your login information and screen display preferences. Login cookies may remain for a limited period depending on your selected settings.

Additional cookies may be used when you edit or publish content on the website. These cookies help the website recognise the relevant session and may expire after a limited period.

Embedded Content From Other Websites

Articles or pages on this site may include embedded content such as videos, images, maps, social media content or other external resources.

Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third party tracking and monitor your interaction with their content. Their use of your information is governed by their own privacy policies.

How We Use Your Information

We may use the information we collect to:

• Create and manage your EPC membership account
• Process event registrations and bookings
• Process membership and other payments
• Provide access to membership benefits and services
• Communicate with you about your account or transactions
• Respond to enquiries and requests
• Send relevant event, training and community information
• Improve our website, services and member experience
• Protect the security and integrity of our website
• Meet applicable legal and administrative requirements

Who We Share Your Data With

We may share personal information with trusted service providers where necessary to operate the website and provide EPC services. These may include payment processors, website hosting providers, email delivery services, event and registration platforms, analytics providers and other technology providers.

We only share information where it is reasonably necessary for the relevant service or where required or permitted by applicable law.

How Long We Retain Your Data

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining membership records, processing transactions, resolving disputes and meeting legal or administrative obligations.

The length of time information is retained may depend on the type of information and the reason it was collected.

What Rights You Have Over Your Data

Depending on applicable data protection laws, you may have rights regarding the personal information we hold about you.

These may include requesting access to your personal information, requesting correction of inaccurate information, requesting deletion where applicable, or asking us to restrict certain processing.

If you have an EPC account, you may also be able to view or update certain information through your account area.

To make a privacy request, please contact EPC using the contact details provided on our website.

Where Your Data Is Sent

Information submitted through our website may be processed by trusted third party service providers that help us operate our website, process payments, deliver emails, manage registrations or provide other services.

Some service providers may process information outside your country. Where this occurs, appropriate safeguards may apply in accordance with applicable data protection requirements.

Membership and Account Information

If you register for an EPC membership, we may store information necessary to manage your account, membership status, subscription, payments, bookings and access to member services.

You are responsible for keeping your account login information confidential and should notify us if you believe your account has been accessed without authorisation.

Marketing Communications

We may send you information about EPC events, training programmes, membership opportunities, industry updates and other relevant communications where you have provided consent or where permitted by applicable law.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the relevant communication or by contacting us.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or applicable legal requirements.

Any updated version will be published on this page with the relevant date of revision.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Event Professionals Community through our website.